VIP Credits

Am I able to use a VIP Credit on any item under VIP Member price of $80?

You are able to use your VIP Credit on almost all bundles and products under VIP Member price of $80! There are a few exceptions where you will not be able to use a VIP Credit on certain bundles or products that are under VIP Member price of $80.

What is a promotional VIP Credit and what can I purchase with it?

On the 6th of each month, you’ll be charged $49.95 for your exclusive membership benefits. These benefits include a promotional Member Credit, which unlocks our best savings when redeemed, and access to exclusive products. VIP Credits can be redeemed

Can I buy extra VIP Credits?

Sorry, at this time you can only buy 1 promotional VIP Credit per month!

Can I choose to be charged early for my VIP Credit so I can shop right away?

Yes! You can choose “I Want My VIP Credit Now” on the Account Information page to get access to your exclusive membership benefits immediately, including your promotional VIP Credit.

What's the difference between a promotional VIP Credit and store credit?

A promotional VIP Credit unlocks exclusive membership benefits and our best savings when redeemed! VIP Credits can be redeemed for products and bundles up to $80. You may opt to receive store credit on regular returns. If you redeemed a VIP Credit fo

What if I have a promotional VIP Credit but want to buy more than just one product or bundle?

In your cart, you can select which product or bundle you would like to use your VIP Credit on and then use your credit/debit card to pay for anything else added to your order. You can also use more than one VIP Credit in your order if you saved up mu

When redeeming a promotional VIP Credit, will it automatically be applied to the most expensive thing in my cart?

No, we won't automatically apply anything; the choice is always yours. You choose which bundle/product to buy with your promotional VIP Credit when you shop our site. If you have a VIP Credit, use the toggle in your cart to choose which item or bundl

I bought a bundle with a VIP Credit, but want to return only 1 item, what will I get back?

If you return only one piece of a two-piece bundle, we can't split up your promotional VIP Credit, so we'll partially refund you in the form of store credit. The exact amount of store credit you'll receive will be based on your returned item's propor

Can I buy products from any brand with a VIP Credit?

Yes, you can use your VIP Credit on credit-eligible products or bundles from any brand on JustFab.com.

Do VIP Credits expire after 12 months or at the end of the calendar year?

VIP Credits expire 12 months after they appear in your account, not at the end of the calendar year. If you had credits that were upgraded to VIP Credits, those VIP Credits with expire 12 months from the date you opt-in to the updated Terms & Conditi